She talks
In chat, in voice and face to face, in one window. Every sentence names its source, and an answer without coverage in your knowledge never reaches the customer.
Ada works on your website from the first question to a booked slot, then runs the demo herself, and joins the meeting with a face and a voice. Every answer rests on your company's knowledge and cites its sources. Every change to your data is prepared for a human to approve.
Core infrastructure hosted in the EU · answers with source citations · no ad or analytics trackers
Ada is an AI assistant. You are talking to a system, not a person.
This works today, on your website and your content. Each item has its own page with a sample conversation and a clear split between what is ready and what is still being built.
In chat, in voice and face to face, in one window. Every sentence names its source, and an answer without coverage in your knowledge never reaches the customer.
A slot picked inside the chat window, a confirmation with a calendar file, reminders. She runs the demo herself, prepared on the visitor's own website.
She receives and replies in the same thread, from the same knowledge as on the website, and protects booked slots with reminders.
From a catalogue you define, at the moment it answers the question just asked. She never invents an address of her own.
Questions without coverage become a list of topics to write, and every turn leaves a trace in the audit log.
You show her once on a recording how a repetitive task is done, and Ada takes it from there. Before any step that cannot be undone, she waits for your click.
Where this behaviour comes from: the platform and Ada's working cycle.
Not every job can be written down as a procedure. Some of the work in a company lives in the heads of the people who do it, and the simplest way to explain it is to show it on screen. That is how Ada learns it.
You record your screen doing the task the way you always do. No narration, no slowing down. The recording stays on your computer, and only the frames you approve reach Ada.
You get a list of steps in plain language, marking which of them change data and which cannot be undone. You fix what needs fixing and publish.
The process starts on your click, at a set time, or when a message arrives that triggers it. After every run you get a report of what was done.
How it works step by step and where Ada's independence ends: the Automations module.
No new windows and no new passwords. Ada comes to the tools your team already uses.
You add Ada to your Slack or Teams workspace like a new team member and point her at the knowledge groups she may access. No changes to your infrastructure.
You write to Ada in a channel, in a thread or in a direct message, the way you would write to a colleague. The answer comes back in the same place, with the knowledge base sources cited.
Ada does not send you off to read the documentation. She comes back with a finished answer or an artifact, and every change to your data waits for your click on a confirmation card.
Ada is not a chatbot for a single team. The same machinery, a knowledge base with citations and confirmation cards, serves support, finance, sales and engineering.
A new hire asks Ada in a direct message about benefits, leave and procedures. Ada answers from your company's curated knowledge base and points to the source every time. Questions with no coverage land in the knowledge gap register, so HR sees what is still missing. The result: a finished answer in the thread with a link to the source, instead of a pointer to the intranet.
The team asks Ada in the finance channel about the expense policy, settlement deadlines and purchasing procedures, and she answers from approved documents, with citations. Questions with no coverage land in the gap register, so accounting sees which procedure is still unwritten. The result: fewer questions for accounting, and answers that follow the current procedure rather than somebody's memory of it.
The team asks Ada about pricing, terms and proposal wording, and she answers only from approved material, with citations. The rep gets the current wording of a clause in the thread, not the version from an attachment sent a quarter ago. The result: customer answers consistent with your offer, and one price list instead of ten copies.
Questions about on-call procedures, runbooks and decisions from past reviews get an answer sourced from the knowledge base, in the channel or in the incident thread. A question with no coverage lands in the gap register, so the team sees which runbook is still unwritten. The result: the on-call engineer gets the procedure in the thread instead of searching the wiki at three in the morning.
We are building the connector layer through which Ada will connect to more than 1,600 tools: CRM, project management, finance and accounting, communication, analytics, customer support. Today Ada works in Slack and Teams on your knowledge base. Below is what arrives with the connectors and recurring tasks.
She will pull revenue from Stripe, check the sales pipeline in Pipedrive, review open issues in Linear and put it all together into one picture. In a single Slack message.
Most connectors will take one click to authorise: you pick the tool, confirm access and you are done. You set the permission scope when you connect, and you can disconnect at any moment.
Notify meSome tools use API keys instead of OAuth. Either way Ada will handle the authentication, and secrets will stay on the platform side, never in the conversation.
Notify meConnectors will be managed on our side, with no webhooks to configure and no Zapier flows, and every write action in your tools will go through a confirmation card.
Notify meThe same instruction will be schedulable as a recurring task that comes back at a set time: a weekly summary for the team or a reminder before a deadline. Today Ada acts on instructions given directly.
Notify meEach month Ada will pull data from your payment and accounting tools, turn it into a summary and post it to the finance channel as a recurring task. Sending an invoice or correcting a record will go through a confirmation card.
Notify meAfter a sales call Ada will prepare the opportunity update in your CRM and put it up for one-click approval. A CRM that stays current without manual clicking.
Notify meAda will collect overnight monitoring alerts and tracker issues, group recurring problems and post a morning summary to the team channel. One thread instead of thirty notifications.
Notify meNot every matter is settled in writing. Ada sends a link to a conversation room and speaks in the same voice she writes in.
From the chat you get a link to a room where Ada speaks and listens in the browser, with a live avatar. No installation, no new account and no new passwords. One click starts the call.
Voice is not a separate mode with looser rules. The same knowledge sources, the same limits and the same permissions of the person asking apply exactly as they do in writing.
You do not have to move the client into our room. Ada joins the meeting you already have scheduled, with a face and a voice. The face and the speech are produced by us, while entry to the meeting itself goes through a Microsoft service.
Ada has her own tile, listens to the conversation and answers out loud. She enters the way any guest from outside your organisation does: she appears in the participant list under her own name, and if you keep the lobby on, she waits there to be admitted. No recordings are made, because our platform has nothing to record with.
In a meeting of several people, an agent that answers every sentence is unbearable. Ada listens by default and speaks when someone addresses her by name. Talking about prices next to her is not an instruction to her.
When Ada is the one running it, she does not wait to be called. She opens the meeting, sets out the plan, moderates the conversation and hands the floor back when her part is done. She shares her screen and paces the presentation with what she is saying, the way an employee would.
She looks at the shared screen and refers to what is on it. She knows the participant list, so she addresses people by name instead of speaking into the room.
Ada shows your deck and talks through it slide by slide. At the end she stops the show and asks for questions. When someone asks about an earlier slide, she goes back to it, puts it on screen and answers against it, then returns to where she left off.
What you agreed does not have to wait for someone on the team to find a free evening. Ada has her own account in your company and keeps working once the conversation ends.
Ada gets an account in your company directory, like any new employee. You grant her permissions on your side and withdraw them in the same place. You point her at specific SharePoint libraries, and she reaches for nothing beyond what you share with her.
Your documents become her knowledge base: procedures, price lists, service descriptions, notes from rollouts. She names the document she is drawing on, so every sentence she says can be checked.
When a decision is made in the meeting, Ada records it as a task with a deadline and an owner. Only the people you designate may assign her work, and only within the scope you set for them.
She writes to the people responsible for a topic herself, collects their answers and comes back with a summary. If the matter needs a conversation, she proposes a time from the free slots in the calendar and sends the invitation.
An AI employee gets exactly the same boundaries as a human one. These are not settings you can overlook, they are the way the platform works.
Every request passes availability, mode, limit and knowledge corpus checks in turn before it reaches the language model at all. When any gate blocks, the model provider is never called.
The answer is buffered in full and checked for coverage in the sources before anyone sees the first character. Missing citations mean the whole answer is rejected, and the question goes to the knowledge gap register.
Data changes never leave the model's turn. Ada prepares a confirmation card, a human approves it with a separate click, and the safety checks run again at the moment of approval.
Ada answers only from content the person asking is allowed to see. This is not a filter applied to the result, it is a condition of the query itself. Separation between companies is required on every database query and covered by isolation tests.
Budgets and limits are fail-closed: when something breaks, the feature shuts down rather than running unchecked. On top of that, rate limits for voice conversations and SSRF protection when importing content from URLs.
Core infrastructure runs on servers in Warsaw, and on the Enterprise plan we sign a data processing agreement (DPA). Models run through the commercial APIs of the providers listed in our subprocessor register, under no-training terms; some of that processing may take place outside the EEA under appropriate safeguards. The site and the widget use no cookies, no ad or analytics trackers and no external CDN for our code.
You do not have to take our word for it. The platform
publishes a capability matrix at /capabilities, where you can
check for yourself what is enabled on your instance.
/capabilities. It is a technical inventory of your
instance's features that you can verify yourself, without taking our
word for it.Tell us what tools your team uses and what it works on day to day, and we will show Ada in action on your own scenarios. No pressure and no commitment.